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SALESFORCE ADMINISTRATOR

Job Category: IT Position Type: permanent
Duration: 12 + months Job Code: ILJD9120170508
Location: Jacksonville, FL Travel Required: no
Rate: $60,000 - $65,000 per year    
Applications Accepted By:
Contact Person: Mirela M

E-mail:
hr@inverselogix.com
Mail:
Inverselogix
4600 Touchton Rd E,
Bldg 100, Suite 150,
Jacksonville, FL 32246
Job Description:

Responsibilities:   • Daily administration and support of CASES’ Salesforce database including but not limited to managing multiple user setup, profiles and roles,  customization of objects, fields, record types, page layouts and validations; • Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers;  • Develop and create customized reports and dashboards; • Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, strategic planning and analysis staff and/or outside consultants as needed; • Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing; • Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements; • Train new and existing users on how to use database applications; • Keep application users informed about system functionality and enhancements; • Provide application users with technical support; • Logging and tracking identified system problems through resolution; • Creating and maintaining documentation on processes, policies, application configuration and help related materials for users as database applications are developed; • Assist programmer with the development of technical documentation of existing and future applications.

 

Qualifications:
 
• College degree or equivalent work/technical experience;  • 2+ years Salesforce experience, Salesforce certification preferred; • Understanding of relational databases and data integration tools; • Experience with programming languages such as SQL, JavaScript, HTML, Java, Apex;  • Excellent communication and analytical skills;  • Close attention to detail, and • Ability to work independently, as well as part of a team, on multiple projects.

 

How to apply: E-mail cover letter and resume with salary history and requirements in Rich Text Format (RTF) or Word 2002 format to hr@inverselogix.com. Please list the title of the position you are applying for in the subject line. No phone calls please. Only applicants selected for interviews will be contacted.

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